Thank you for shopping with W8Land. We want you to be happy with every item you purchase. Therefore, if for any reason you are not completely satisfied, you can return products purchased online within 30 days of your order. Please note that all returned items are refunded in the original method of payment. Further details about our returns policy are laid out below.

IF YOU'VE CHANGED YOUR MIND

Please contact us at returns@w8land.com providing the following information:

• Order No
• Item(s) to be returned
• Reason for return
• Any other information you feel relevant

We will then provide more specific detail on how to proceed with your return. To be eligible for a refund, your item(s) must be unused and in the same condition that you received them. They must also be in the original packaging. You can return items purchased online within 30 days of receipt. Please note that all returned items are refunded in the original method of payment and at the original purchase price, and less any shipping fees.

IF GOODS ARE FAULTY, DAMAGED OR NOT AS DESCRIBED

Please contact us at returns@w8land.com as soon as possible after receipt of the goods, providing the following information:

• Order No
• Item(s) to be returned
• Reason for return
• Any other information you feel relevant

We will then provide more specific detail on how to proceed with your return. To be eligible for a refund, your item(s) must be unused and in the same condition that you received them. They must also be in the original packaging. You can return items purchased online within 30 days of receipt. Please note that all returned items are refunded in the original method of payment and at the original purchase price

PROCESSING OF REFUNDS

We aim to process refunds within 5 business days of arrival at our warehouse. However, please note that, whilst in most instances, it's expected to take less than 7 days for your bank/credit card to fully process the refund, it can take up to 14 days in some instances.